Dispute Systems Design
Training and Education
Three Myths about ADR Training
Everyone needs to trained as neutrals
Training is best delivered by outside vendors
If you teach people about ADR, they will use it
*Costantino & Merchant
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What is the Interagency Alternative Dispute Resolution (ADR) Working Group?
We are the central forum and resource for information about the federal government's use of ADR. We advance the use of ADR through:
- Coordination of multi-agency initiatives
- Promotion of best practices and programs
- Dissemination of policy and guidance
By Mail:
Joanna M. Jacobs
Director and Senior Counsel
Office of Dispute Resolution
U.S. Department of Justice
950 Pennsylvania Ave., NW, Suite 4529
Washington, DC 20530-0001
By Email:
