Dispute Systems Design
Training and Education
Five Types of ADR Training
Marketing efforts
Awareness education
Conflict management/ communication training
Consumer/ user training
Training third-party neutrals
*Costantino & Merchant
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What is the Interagency Alternative Dispute Resolution (ADR) Working Group?
We are the central forum and resource for information about the federal government's use of ADR. We advance the use of ADR through:
- Coordination of multi-agency initiatives
- Promotion of best practices and programs
- Dissemination of policy and guidance
By Mail:
Joanna M. Jacobs
Director and Senior Counsel
Office of Dispute Resolution
U.S. Department of Justice
950 Pennsylvania Ave., NW, Suite 4529
Washington, DC 20530-0001
By Email:
