Wednesday, Sept. 30, 2015
Coalition of Federal Ombudsmen Annual Conference

On behalf of the Coalition of Federal Ombudsman, the Executive Committee cordially invites you to the 2015 Annual Conference!

When:  Wednesday, September 30, 2015, 8:00 a.m. (check-in begins at 7:30 a.m.)

Where:  U.S. Patent and Trademark Office, James Madison Building, Main Auditorium, Concourse Level, 600 Dulany Street, Alexandria, Virginia (Near King Street Metro). 

Agenda: We will have a balanced agenda for internal and external ombuds. Our keynote speaker will be Howard Gadlin, with special guest Mary Rowe, and we'll have the following topics and more:  Martial Arts and Conflict Resolution, Deep Dive For New Ombuds and Interested Agencies, Advanced Practice and Ethical Challenges, Current Federal Ombudsman Research, Speed Mentoring, Legal Updates, Building Collaborative Partnerships, Ombuds Writing, Working with Challenging Visitors, Applying Ombuds Standards, and Next Steps for "The Federal Ombuds."

- To view the full agenda, timeline, and to register to attend IN PERSON, visit http://cofo2015.eventzilla.net

- To register for the live streaming WEBCAST, visit http://cofo2015webcast.eventzilla.net/

For questions contact Scott Deyo, Chair, Coalition of Federal Ombudsman at deyosm@nga.mil

Thursday, October 15, 2015
Civility in the 21st Century Workplace

Incivility in the workplace adversely affects our sense of well-being and our ability to accomplish our mission: incivility is associated with stress, absenteeism, decreased productivity, staff turnover, and increased health costs. This illustrated lecture and discussion will (i) review centuries of interest in civility as well as persistent complaints about uncivil "others" at home, at work, on the roads, and on the Internet and (ii) reinforce the power of civility to help us navigate our lives together in the workplace, the community, and the city. To that end, the discussion will offer simple strategies for how to reclaim civility as something that is good for you, is good for others, and can be a useful strategy in preventing and managing conflict in the workplace.

Daniel Buccino, MA, MSW
Johns Hopkins Civility Initiative, Johns Hopkins Bayview Medical Center, Community Psychiatry Program, Johns Hopkins University, School of Medicine, Department of Psychiatry


Symposium on Federal Alternative Dispute Resolution Programs: Successes and Challenges Materials

What is the Interagency Alternative Dispute Resolution (ADR) Working Group?

We are the central forum and resource for information about the federal government's use of ADR. We advance the use of ADR through:

  • Coordination of multi-agency initiatives
  • Promotion of best practices and programs
  • Dissemination of policy and guidance

Newsletters of the Interagency Working Group