UPCOMING ADR SEMINARS
Tuesday, November 3, 2015
Measuring Skills that Enhance Workplace Interaction
This workshop will present the concepts used by conflict management professionals to resolve disputes in which dysfunctional interactions interfere with employees' ability to accomplish their agency's mission. The concepts have been incorporated into a scientific test whereby disputing employees can be characterized by how they express themselves in disputes with coworkers. Through understanding these categories, dispute professionals can coach disputants individually or in groups. We will discuss strategies for using these classifications to plan for successful resolution and a productive work environment. The workshop will also include suggestions on how to apply these concepts to family and community disputes.
Dr. Peter R. Maida
5335 Wisconsin Avenue, N.W., Suite 440
Washington, D.C. 20015