Ken Feinberg is the leading expert on creative settlements involving some of America’s most devastating moments in recent history. He is regularly invited by corporations, universities, and the government to solve extraordinarily complicated and painful situations. Using wisdom and fairness, Mr. Feinberg fashions resolutions and compensation for disaster victims and families across the country. In the midst of grief and crisis, Mr. Feinberg seeks justice by providing alternatives to traditional litigation, and he has served as the administrator of compensation funds for victims of 9/11, the 2008 bailout, Sandy Hook, the Boston Marathon, the Penn State abuse scandal, and the recall of VWs, to name a few.

Speaker:
Ken Feinberg

Have you ever been frustrated when the parties won't get to the point? Ignore the obvious solutions? Just don't seem to understand what the other is saying? When the same types of conflicts continue to occur? In this program an experienced mediator and lawyer will share frameworks and metrics that can help you analyze and resolve conflicts more efficiently and effectively, and even help to prevent future conflicts. Conflicts - particularly complex conflicts -- occur within systems and relationships and are filtered through an individual's past experiences and understandings. Learning how to identify where these factors intersect and how they influence communication will help you to more effectively interpret and translate between the parties and help them to chart a path to resolution. Specific examples of how to use the tools presented will be integrated throughout the presentation.

Speaker:
Sarah Read
President, The Communications Center, Inc.

With federal agency offices spread across the United States and around the world, many federal ADR programs have increased their reliance on new technologies as they provide ADR services and training. The panelists will discuss how their agencies use web-based software, surveys, and scheduling tools to provide ADR to their national and global clients. The panelists will also share their best practices, how the use of this technology can prevent disputes, common barriers to effective use of technology, and the methods to overcome these barriers. It is not necessary to have attended Part One of this series.

Panelists:
Daniel Rainey
Chief of Staff, NMB
Margaret Ross
Conflict Resolution Specialist, EPA
Kevin Buffington
Commissioner and Field Technologies Administrator, FMCS

Moderator:
Michael Wolf
Director, CADRO, FLRA  

With federal agency offices spread across the United States and around the world, many federal ADR programs have increased their reliance on new technologies as they provide ADR services and training. The panelists will discuss how their agencies use teleconferencing and videoconferencing to provide ADR to national and global clients. The panelists will also share best practices that they have developed, how using these technologies can prevent disputes, and common barriers and appropriate solutions to effectively using these new technologies.

Panelists:
Daniel Rainey
Chief of Staff, NMB
Margaret Ross
Conflict Resolution Specialist, EPA
Kevin Buffington
Commissioner and Field Technologies Administrator, FMCS

Moderator:
Michael Wolf
Director, CADRO, FLRA

Employee engagement is widely recognized by managers as a key driver of organizational performance, yet polls show widespread lack of engagement, or worse -- active disengagement! Research by The Culture Works, including surveys of over 850,000 working adults, has identified ways to: enhance employee engagement; align each employee’s work with the organization’s vision and strategy; build team unity; and help employees learn, grow and build career paths. This presentation will focus on an overview of the resulting What Motivates Me™ Engagement Training, then take a humorous look at meetings and how they affect employee engagement, and discuss a variety of additional ideas for employee engagement.