Wednesday, July 26, 2017
Noon – 1:30pm EST
Facilitation Analytics™: Tools to Help You Unpack, Analyze, and Navigate Conflict

Have you ever been frustrated when the parties won't get to the point? Ignore the obvious solutions? Just don't seem to understand what the other is saying? When the same types of conflicts continue to occur? In this program an experienced mediator and lawyer will share frameworks and metrics that can help you analyze and resolve conflicts more efficiently and effectively, and even help to prevent future conflicts. Conflicts - particularly complex conflicts -- occur within systems and relationships and are filtered through an individual's past experiences and understandings. Learning how to identify where these factors intersect and how they influence communication will help you to more effectively interpret and translate between the parties and help them to chart a path to resolution. Specific examples of how to use the tools presented will be integrated throughout the presentation.

Sarah Read
President, The Communications Center, Inc.


Symposium on Federal Alternative Dispute Resolution Programs: Successes and Challenges Materials

What is the Interagency Alternative Dispute Resolution (ADR) Working Group?

We are the central forum and resource for information about the federal government's use of ADR. We advance the use of ADR through:

  • Coordination of multi-agency initiatives
  • Promotion of best practices and programs
  • Dissemination of policy and guidance

Newsletters of the Interagency Working Group

Agency Statements in Support of ADR

Agency leadership has promoted ADR in achieving agency missions.

Statements of Support

Join our Email List

Sign up to receive emails about upcoming ADR training events