Conflict Prevention, Management and Resolution Resources for Federal ADR Programs

Spectrum of Collaborative Processes * New

The “Spectrum” displayed here was created by the Collaborative and Facilitative Processes Committee, established by the Interagency ADR Working Group to meet the growing needs of federal agencies that are exploring and implementing new collaborative dispute prevention and resolution processes. This chart identifies a wide variety of collaborative techniques that agencies are using, or considering, to address a range of issues, internal and external, regulatory and nonregulatory.

Program Core Principles and Model Policy Declaration

• Core Principles for Non-Binding Workplace ADR Programs
• Sample Declaration of Policy on Use of Alternative Means of Dispute Resolution

Program Development Resources

• Key Elements to Implementing a Successful ADR Program
• Criteria for Serving as a Mediator in Selected Federal and State Mediation Programs
• Sample Roster Requirements (PDF)
• Evaluation checklist outline (PDF)

Second Edition of the Electronic Guide to Federal Procurement Alternative Dispute Resolution (ADR)

Appropriate Dispute Resolution, as ADR is now being called in many circles, is quickly and quietly gaining momentum as the conflict management tool of choice for resolving contractual disagreements within the business sector. The concepts presented in this Guide will enhance the skill and ability of government and industry personnel in resolving contractual issues. This Guide has been designed for electronic publication so that it can be readily accessible to virtually all federal procurement personnel on their desktop computers. The Guide permits you to review, print, download and integrate the most current ADR information into your contracting practices.

Guidance Regarding Confidentiality

• Confidentiality: “Protecting the Confidentiality of Dispute Resolution Proceedings: A Guide for Federal Workplace ADR Program Administrators” (April 2006) (PDF)
• Confidentiality: Guide to “Confidentiality in Federal Alternative Dispute Resolution Programs” (guidance to assist federal agencies in developing ADR programs)(December 29, 2000) (PDF)
• A Guide for Federal Employee Mediators: A Supplement to and Annotation of the Model Standards of Conduct for Mediators Issued by the American Arbitration Association, the American Bar Association, and the Association for Conflict Resolution (May 9, 2006) (PDF)
  Guide issued by the Federal Interagency ADR Working Group Steering Committee